Shipping & Dilivery

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Shipping charges effective 1st August, 2019

South Africa –

All destinations: R60 for orders under R500, free thereafter

Click & Collect from your local Carrol Boyes store - free

International Shipping Charges –

USA & Canada: USD 25 for all orders under USD 150, free thereafter

UK: GBP 20 for all orders under GBP 150, free thereafter

Europe: EUR 25 for all orders under EUR 150, free thereafter

Australia: AUD 25 for all orders under AUD 150, free thereafter

New Zealand: NZD 25 for all orders under NZD 150, free thereafter

All other international destinations: USD 25 for all orders under USD 150, free thereafter

 

Delivery times effective 1st August, 2019

South Africa –

All destinations: orders are processed within 1 working day from receipt of payment. Orders that are received on a weekend or public holiday are processed on the first working day thereafter. Once processed the order is handed over to RAM Hand to Hand Couriers for dispatch and delivery. Delivery usually takes place within 1 to 3 working days from dispatch, depending on the size of the order and the delivery location.

We are unable to deliver to a PO Box address.

We endeavour to have all displayed items in stock at all times, however due to circumstances beyond our control, there may be a delay in updating the stock levels on our website. Should an item you have ordered not be in stock, you will be contacted by our online team. Items which are not in stock may soon become available, however if you do not wish to wait we will offer you your choice of another product or a full refund. This also applies to items that are in stock but are deemed to be unsuitable for sale.

PLEASE NOTE THAT DURING BUSY OR SALE TIMES YOUR ORDER MAY TAKE LONGER TO PROCESS. Should you have any queries or special requests regarding your order please email us

South African Rand (ZAR) prices are only valid on items delivered within South Africa. Certain international delivery destinations will be charged according to local currency (Australia, New Zealand, UK and Europe). All other international delivery destinations will be charged in USD. Prices are quoted based on delivery address, and will recalculate on checkout.

All orders are fulfilled from our warehouse in Cape Town, South Africa.

International –

All orders are fulfilled from our warehouse in Cape Town, South Africa.

All prices include duty and tax where applicable.

You may be asked to pay additional shipping for fragile items or items that incur additional shipping charges. If additional shipping is required we will contact you prior to processing your order.

PLEASE NOTE THAT DURING BUSY OR SALE TIMES YOUR ORDER MAY TAKE LONGER TO PROCESS. Should you have any queries or special requests regarding your order please email us

 

For more information please contact us.

 

 

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