TRIVET
take the heat

We aim to ensure that once your order is placed, it is received in good condition and within the following timeframe: 

• Local online orders: Within 5 working days after receiving your courier tracking number

  *outlying areas may experience delays

• International online orders: Within 10 working days after receiving your courier tracking number

  *outlying areas may experience delays

We will contact you should there be any changes to your delivery.

We offer a range of safe and easy ways to pay for your order at checkout. Below is a list of our payment options available.

Online instant payment facilities: 

• Credit or Debit card: Visa, MasterCard, Diners Club, American Express 
• PayPal 

Click here for more details regarding payment methods

If for any reason, you are unhappy with your purchase or product, you have 30 days to return your product from the date of purchase, provided the product is unused and in its original packaging. 

To return your product, kindly familiarise yourself with our return policy here or email us at cbonline@cbfa.co.za 

For store returns, please ensure to present your receipt (or gift receipt) together with the product being returned.